“The Darwinium team showcased a profound understanding of our requirements, offering innovative solutions to help us reach our objectives. The platform’s flexibility is particularly impressive, allowing us to meet the unique needs of our business and clients.”
— Senior Manager, Global Fraud

Case Study: How a Global eCommerce Technology Company Partnered with Darwinium to Stop Fraud and Build Customer Trust

Proactive Fraud Prevention Without the Friction

Discover how a leading eCommerce technology company transformed its fraud prevention strategy with Darwinium’s journey-wide protection, blocking evolving threats before they reached customers and driving measurable improvements in trust, efficiency, and conversion.

The Challenge: Staying Ahead of Smarter Fraudsters

As AI-driven attacks become faster and more sophisticated, eCommerce leaders face relentless threats, from account takeovers and bot-driven sign-ups to API abuse and card testing.

This eCommerce company wanted to move beyond reactive fraud prevention. Their goal: to proactively protect customers and merchants without adding friction that slows down trusted users or impacts the buying experience.

The Solution: Unified, Intelligent Protection Across the Customer Journey

By partnering with Darwinium, the company implemented real-time, behavioral intelligence across every touchpoint, from account creation and login to checkout and account management.

Darwinium’s edge-deployed technology provided full visibility and decisioning at speed, ensuring that legitimate customers experienced a seamless, secure journey.

Key Outcomes and Benefits

1. Stopped Bots Before They Impacted Customers

Real-time traffic profiling identified and blocked malicious automation, credential stuffing, and account takeover attempts, eliminating fraud before it reached customers and reducing authentication costs.

2. Protected Account Creation and Integrity

Fraudulent sign-ups and fake accounts were detected early. Cross-session linking prevented attacks from progressing unnoticed, strengthening trust across onboarding and guest checkout flows.

3. Secured Accounts with Behavioral Intelligence

By analyzing behavior patterns, Darwinium distinguished real users from high-risk activity, even when devices or tactics changed. Dynamic, risk-based authentication ensured accounts stayed secure without slowing genuine customers.

4. Improved Efficiency and Reduced Manual Review

With earlier detection, the fraud team reclaimed valuable time and resources, freeing them from repetitive bot defense and manual investigations.

Why Darwinium? A Partner in Proactive Protection

Journey-Level Visibility

Deployed at the edge via Cloudflare and via lightweight web integrations, Darwinium delivers continuous visibility into user behavior, turning every interaction into a layer of defense.

Flexible Decisioning for Complex Business Needs

Darwinium’s configurable decision engine adapts to diverse customer profiles, shared devices, and seasonal spikes, ensuring accuracy and adaptability at scale.

Cross-Channel Consistency

A single decisioning framework protects web, mobile apps, and APIs, delivering a seamless, consistent defense everywhere your customers engage.